Hours:

  • Mon: 8:00AM - 6:00PM
  • Tue: 8:00AM - 6:00PM
  • Wed: 8:00AM - 6:00PM
  • Thu: 8:00AM - 6:00PM
  • Fri: 8:00AM - 6:00PM
  • Sat: Closed
  • Sun: Closed

4007 Westfax Dr
Suite D, Chantilly, VA 20151

Make your Service Visit at High-Tech Auto and Truck Center a Good One

Posted January 26, 2025 3:29 AM

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

High-Tech Auto and Truck Center
4007 Westfax Drive
Chantilly, VA 20151
7039686648
http://high-tech-auto.com



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What Our Customers Say

One of the best experiences so far when it comes to customer service and knowledge. Their crew gives the impression that you are talking to subject matter experts and backs it up with such attention to detail and workmanship. I used to dread going to shops and dealers until I found this place. I even want to swing by just to have coffee and talk to Tim and Jason about cars and bikes. An absolute positive experience. I already booked future maintenance for my truck.

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~ , 02/05/2025

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Serving Areas

High-Tech Auto and Truck Center

4007 Westfax Dr
Suite D
Chantilly, VA 20151

Certifications and Associations

  • ASE (Automotive Service Excellence)
  • ATI
  • TechNet
  • High-Tech
  • BG Products


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